Building an Aggregator-Agnostic Integration Platform for Rapid Commerce

Introduction As customer expectations continue to shift toward on-demand shopping, retailers are increasingly looking beyond their own digital channels to reach consumers wherever they choose to shop. Project Frank was established to enable Tesco products to be sold through leading rapid-commerce aggregators such as Uber Eats, Deliveroo and others. The objective was to accelerate growth […]

Realising the significance of sustainability in retail through the power of Innovation

Sustainability plays a fundamental role in the orientation of all business activities and is crucial for the long-term economic success of a nation. Consumers increasingly embrace social causes and seek products that align with their values. As a result, retailers need to rethink the entire value chain and adopt initiatives to deliver sustainability goals. Organisations […]

Personalised product recommendation at Tesco

Problem overview In the digital world, personalised user recommendations are a big part of online shopping, and customers are constantly expecting better and more individualised suggestions. Tesco currently recommends personalised products to customers in three main places: after a direct search, after clicking on an item, and at the point of checkout. After a direct […]